FAQ
How does the pre-order process work?
Your deposit secures your reservation for the signature piece. The remaining balance will be collected prior to the scheduled shipping date in March 2027.
How will I be billed for the final balance?
As we approach our March 2027 launch, we will contact you directly via the email address provided at checkout to process the final payment.
What if I need to update my order or shipping information?
We understand that plans change. Please contact us at contact@aaliyahdeja.com at any time before the final shipment date to update your details or address any concerns regarding your order.
When will I receive updates on my order?
You will receive exclusive email updates as we reach key milestones in our production journey, ensuring you are part of the process from development to delivery.
What is your cancellation policy?
We want you to feel confident in your commitment to Aaliyah Deja. If your circumstances change, you may request a refund of your deposit by contacting us before the final balance collection period begins.